Systems Analyst

Job Purpose

The Systems Analyst is instrumental in merging complex technological solutions with practical law enforcement needs. By engaging in strategic planning, creative problem-solving, and ongoing optimization of systems, this role is essential to advancing the mission of public safety. This role involves a comprehensive assessment of business requirements for technological solutions and a deep understanding of law enforcement operations that bolster the effectiveness of both officers and administrative personnel. This role is an integral part of ensuring required federal and state Uniform Crime Reporting (UCR) data is being provided accurately.

Essential Duties and Responsibilities

• Designs and implements a comprehensive curriculum enhancing the technical skills of the team and fostering a culture of continuous learning.
• Collects and performs analysis of data to ensure systems are operating efficiently.
• Provides education and guidance for employees by instructing in the operation and requirements of departmental sophisticated software systems.
• Performs telecommunication device management which includes Mobile Device Management (MDM) administration.  Sets up and configures new or reallocated mobile devices.
• Keeps accurate inventory records of equipment deployed and in stock.
• Manages vendor relations and researches technological solutions.
• Establishes quality assurance protocols to ensure alignment with departmental goals.
• Troubleshoots and diagnoses computer hardware and software issues.
• Participates in conducting regular maintenance and updates on servers, computers and software.
• Provides user support and assistance during regular workdays and after hours as necessary.
• Participates in on-call rotation.
• Performs related duties as necessary to support the department’s goals.

Job Specifications and Qualifications

Knowledge:

• Advanced understanding of Information Technologies.
• Proficiency in building and maintaining professional relationships.
• Knowledge of statistics and experience using statistical software.
• Ability to learn standards such as National Incident-Based Reporting System (NIBRS), South Carolina Incident-Based Reporting System (SCIBRS) and Criminal Justice Information Services (CJIS) is a vital component of this position.  Some familiarity with CJIS security policy is preferred.

Skills:

• Expertise in risk management and assessment.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication skills, both written and verbal, across various platforms.
• Effective public speaking and presentation skills.
• Organizational skills, including the management of documents and instructional materials.
• Law Enforcement experience, preferred.

Education/Experience:

• A High School diploma coupled with 5-7 years of relevant experience, or an equivalent combination of education and experience sufficient to excel in this role.  A Bachelor’s degree is preferred.

Licensing and Certifications:

• Valid South Carolina Driver’s License

Working Conditions / Physical Requirements

• Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
• Positions in this class typically require talking, hearing, seeing, grasping, fingering, standing, walking, repetitive motions, stooping, kneeling, crouching, reaching, climbing, balancing, pushing, pulling, and lifting.        Positions in this class may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, and intense noises.

Equal Opportunity Employer

The Lexington County Sheriff’s Department is an Equal Opportunity Employer, and does not discriminate based on race, religion, color, sex, age, national origin, or disability.